This Privacy Policy explains the main types of information that can be connected with your use of BC Game UAE, including registration, security, payments, promotions, support and technical activity. The current BC.GAME Privacy Policy and Terms remain the main source for live account procedures, because verification and processing rules can change.
Privacy starts with the details you use to create and protect your profile. Email, phone, login method, device and session information can all be connected with normal access and account recovery. Payment and betting activity also create records so deposits, withdrawals, sports tickets, promotions and support cases can be processed.
Information connected with BC Game use
Most of these data categories are created naturally as you use the platform. Registering creates contact and login records, a deposit creates a payment record, a bet creates a ticket and a promotion creates eligibility and wagering information. They are not all the same kind of data, which is why different controls and histories exist in the player area.
If you stop using a device, sign out and remove saved credentials where appropriate. That is especially important before selling, repairing or lending a phone, because a saved session can expose the same Wallet you use on desktop.
- Registration details such as email, phone, username, country code or connected login method.
- Security details such as IP address, browser, device, session and two-factor authentication status.
- Payment details such as deposit method, crypto address, transaction status and withdrawal request.
- Casino and Sportsbook data such as game rounds, tickets and settlement history.
- Promotion data such as claimed offers, Bonuscode use, VIP status and Rollover progress.
- Support messages, screenshots, recovery requests and technical reports.
Payments and blockchain privacy
Blockchain transfers are public at the transaction level, so a hash can be used as evidence without revealing the secret that controls the wallet. This is why Support may ask for a TxID but should never need the private key behind the sending address.
A transaction hash is not the same as a private key. TxIDs can help Support locate a transfer, while a seed phrase or private key gives control of a wallet and should never be sent to BC Game Support. When sharing a screenshot, crop unrelated balances or transactions if they are not needed for the case.
Cookies and technical data
Cookies can support language preferences, login stability, security checks, fraud prevention, analytics and page presentation. You can manage cookies through your browser. Blocking some storage can affect saved login state or preferences.
Security recommendations
- Use a unique password for BC Game.
- Enable two-factor authentication before keeping a significant balance in Wallet.
- Do not share your password, private key, seed phrase or recovery codes.
- Check the website address before entering login details.
- Confirm the cryptocurrency network, destination and amount before sending a transaction.
- Sign out after using a shared or borrowed device.
Support and data minimisation
Screenshots are useful when an error is visual, but review them before sending. Crop unrelated balances, email addresses or other transactions if they do not help explain the case. The goal is to give Support enough context to investigate without turning one simple issue into a copy of your whole profile.
For verification, follow the upload route shown by BC Game. A request sent through an unrelated messenger or an unfamiliar link should be confirmed with Live Support before you send sensitive documents.
Send Support enough information to identify the case, but no more than needed. For crypto, that can be a TxID; for sports, a ticket ID; for casino, a round ID. If BC Game requests identity or address documents, use the official verification route shown by the platform rather than uploading them to an unfamiliar messenger link.
Mobile privacy
Review your phone again after a repair, reset or device change. Saved browser sessions and authenticator access can change during those events. Signing out of old devices and checking recovery contacts helps keep control of the same BC Game profile.
Your phone opens the same Wallet and profile you use on desktop, so device security matters. Keep a screen lock, review saved passwords, install Android software only from a verified BC.GAME route and recreate old home-screen shortcuts from the current site if they stop working.
Responsible and lawful use in the UAE
Before using real-money features in the United Arab Emirates, review the current BC.GAME Terms, restricted-country information, age requirements, verification rules and the local rules that apply to you. A country-language page does not replace those requirements.
BC Game UAE privacy FAQ
Does Support need my seed phrase?
No. Never send a seed phrase or private key.
Can I send a TxID to Support?
Yes, a transaction hash can help identify a blockchain transfer.
Can cookies affect login?
Yes. Some browser storage supports sessions and preferences.
Where should I upload verification documents?
Use the official BC Game verification flow shown in your profile.
Should I save my password on a hotel computer?
No. Sign out and avoid saving credentials on shared devices.